Refund Policy

Refund request by customer

At any time, for any reason or no reason at all, you may request that development of the commissioned plugin is stopped and a refund is issued. In this case, a refund proportional to the remaining development progress will be issued. A full refund is only possible if development has not yet started. The refund method depends on the payment system you used.

• Cryptocurrency: The refund will be sent to the same wallet or crypto exchange from which you transferred funds. A transaction fee will be deducted.
• Other methods: Monetary refunds will not be given, but a virtual balance will be created for you to spend on another commission or subscription level.

Refund initiated by the developer

While I will do my best to make sure that an idea you want implemented is actually possible before I accept the commission, mistakes can happen. If it turns out that the development is impossible due to a technical limitation, you will receive a full refund.

• If you paid with cryptocurrency: The refund will be sent to the same wallet or crypto exchange from which you transferred the funds. Any transaction fees will be covered.
• If you paid with other method: If possible, the refund will be sent by the same method by which you sent the funds; however, if this is not possible, a different method may be requested. Any transaction fees will be covered.